Black Wolf Limo LLC
Luxury Chauffeur • Airport Transfers • Executive Transportation

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• ADA Accessibility Policy

• Company Policies

• Zero-Tolerance Policy

• City of Dallas Information

• Customer Complaint Procedure

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Wheelchair Accessible Vehicles Are Available Upon Request

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Black Wolf Limo LLC
* Phone: (469) 951-0740
* Email: [email protected]
* 1022 Winslow Dr, Allen, TX 75002

ABOUT BLACK WOLF LIMOBlack Wolf Limo LLC is a premier luxury chauffeur service proudly serving Dallas, Allen, Plano, McKinney, Frisco, DFW Airport, Love Field, and surrounding areas.We provide:
• Airport Transfers
• Executive Transportation
• Corporate Travel
• Weddings & Special Events
• Hourly Chauffeur Service
• VIP TransportationOur professional chauffeurs are committed to providing safe, reliable, punctual, and first-class transportation with luxury SUVs and exceptional customer service.Available 24 Hours • 7 Days a Week

OUR SERVICESBlack Wolf Limo LLC offers premium luxury transportation services across the Dallas–Fort Worth area.We Provide:• Airport Transfers (DFW & Love Field)• Executive & Corporate Transportation• Hourly Chauffeur Service• Weddings & Special Events• VIP Transportation• Long Distance Trips• Hotel & Convention Transportation• Professional Chauffeurs• Luxury Black SUV ServiceAvailable 24 Hours • 7 Days a Week

OUR FLEETTravel in comfort and style with our luxury vehicles.• 2024 Chevrolet Suburban• Luxury Black SUV• Spacious Interior• Professional Chauffeur• Premium Comfort• Perfect for Airport Transfers, Corporate Travel, VIP Clients & Special Events.

City of Dallas Complaint InformationIf you have a complaint regarding our Transportation-for-Hire service, you may contact the City of Dallas 311 by dialing 3-1-1 (within Dallas city limits) or (214) 670-3111 from outside the city.Black Wolf Limo LLC is committed to providing safe, reliable, and professional transportation services in compliance with the City of Dallas Transportation-for-Hire regulations.

COMPANY POLICIESAt Black Wolf Limo LLC, we are committed to providing safe, reliable, and professional luxury transportation.Our Policies:• Professional and courteous chauffeurs.• Clean, insured, and well-maintained vehicles.• Punctual pickup and drop-off service.• No smoking inside vehicles.• Seat belts are required for all passengers.• Child seats are available upon request.• Respectful behavior is expected from all passengers.• Additional charges may apply for extra stops, waiting time, or special requests.• Cancellations should be made in advance to avoid cancellation fees.Our goal is to deliver a first-class luxury transportation experience with exceptional customer service.Available 24 Hours • 7 Days a Week

CONTACT USBlack Wolf Limo LLC is available 24 hours a day, 7 days a week, providing professional luxury transportation throughout the Dallas–Fort Worth area.Whether you need airport transportation, corporate travel, hourly service, or transportation for a special event, our team is ready to assist you.Owner: Ammar Al Maslawi
Phone: (469) 951-0740
Email: [email protected]
Allen, TX 75002. USAHours: 24 Hours • 7 Days a WeekFor reservations, quotes, or any questions, please contact us by phone or email. We are committed to providing safe, reliable, and professional chauffeur service with the highest level of customer satisfaction.

Zero-Tolerance Policy

DRUG & ALCOHOL POLICYBlack Wolf Limo LLC is committed to providing safe, professional, and reliable transportation services.To ensure the safety of our passengers and the public:* All chauffeurs must be free from the use of alcohol and illegal drugs while on duty.
* The use, possession, or distribution of illegal drugs is strictly prohibited.
* Alcohol consumption before or during work is strictly prohibited.
* Drivers must comply with all applicable federal, state, and local laws and regulations.
* Any driver found to be under the influence of drugs or alcohol while on duty will be removed from service immediately and may be subject to disciplinary action, including termination.
* Passenger safety is our highest priority, and we maintain a zero-tolerance policy regarding drugs and alcohol.Black Wolf Limo LLC is dedicated to maintaining the highest standards of safety, professionalism, and customer service.

ADA ACCESSIBILITY POLICYBlack Wolf Limo LLC is committed to providing transportation services that are accessible to all passengers, including individuals with disabilities.Our commitment includes:* Treating all passengers with dignity, respect, and courtesy.
* Providing reasonable assistance to passengers with disabilities when needed.
* Transporting service animals in accordance with applicable laws.
* Making every reasonable effort to accommodate passengers with special transportation needs.
* Training our chauffeurs to provide professional and respectful customer service.
* Complying with all applicable requirements of the Americans with Disabilities Act (ADA).If you require special assistance or have accessibility-related questions, please contact us before your scheduled trip so we can make the appropriate arrangements.At Black Wolf Limo LLC, we are dedicated to providing safe, reliable, and accessible transportation for every customer.

CUSTOMER COMPLAINT PROCEDUREBlack Wolf Limo LLC is committed to providing exceptional customer service. If you are dissatisfied with any aspect of our service, we encourage you to let us know so we can address your concerns promptly and fairly.Complaint Process:* Submit your complaint by email or through our Contact Us page.
* Please include your name, contact information, trip date, and a detailed description of your concern.
* We will acknowledge receipt of your complaint as soon as possible.
* Our management will review the matter carefully and conduct an appropriate investigation.
* We will respond with the outcome and, when appropriate, take corrective action to improve our service.Customer feedback helps us maintain the highest standards of safety, professionalism, and reliability. We appreciate every opportunity to improve our service.

REPORT A COMPLAINTBlack Wolf Limo LLC values every customer and takes all complaints seriously. If you wish to report a complaint, please provide the following information:* Full Name
* Phone Number or Email Address
* Date and Time of Service
* Pickup and Drop-off Locations
* Chauffeur Name (if known)
* Detailed Description of the ComplaintPlease send your complaint to our customer service team. We will review your report promptly and work to resolve the matter in a fair and professional manner.Our goal is to ensure every customer receives safe, reliable, and high-quality transportation service. We appreciate your feedback and the opportunity to improve our services.

CITY OF DALLAS INFORMATIONBlack Wolf Limo LLC is committed to operating in full compliance with all applicable City of Dallas regulations governing limousine and chauffeur transportation services.Our company is dedicated to maintaining the highest standards of safety, professionalism, and customer service while meeting all local, state, and federal transportation requirements.City of Dallas1500 Marilla St
Dallas, TX 75201
USAPhone: +1 (214) 670-3111For additional information regarding transportation regulations, licensing requirements, or passenger rights, you may contact the City of Dallas directly or visit the appropriate City departments.Thank you for choosing Black Wolf Limo LLC. We appreciate your trust and look forward to serving you with safe, reliable, and professional luxury transportation services.